This Privacy Policy explains how Milly Cuzner Charles - Garden Design (“me”, “I”, or “my”) collects, uses, and protects your personal information when you visit https://millygardendesign.com or contact me regarding garden design and horticultural services.

I respect your privacy and am committed to protecting your personal data per the UK GDPR and the Data Protection Act 2018.

1. Information I Collect

I may collect and store the following information:

• Your name and contact details (when you fill out the contact form or email us)

• Project details you choose to share when enquiring about services

• Website usage data collected automatically through cookies or analytics tools (for example, your browser type or pages visited)

2. How i Use Your Information

I use your information to:

• Respond to your enquiries and provide garden design or horticultural services

• Communicate with you about projects, proposals, or consultations

• Improve our website and services

• Meet any legal or regulatory obligations

3. Sharing Your Information

I do not sell, rent, or trade your personal information.
I may share limited data with trusted service providers—such as Squarespace (our website host) or email providers only to the extent required to operate this website or deliver our services.
These providers are required to keep your information secure.

4. Data Security and Retention

I take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
Information is stored securely and retained only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

5. Cookies and Analytics

This website uses cookies to ensure proper functionality and to analyse site traffic through Squarespace Analytics.
You can adjust your browser settings to refuse cookies if you prefer, although some parts of the website may not function correctly.

6. Your Rights

You have the right to:

• Request a copy of the personal data I hold about you

• Ask for corrections or deletion of your data

• Withdraw consent for processing where applicable

To exercise these rights, please contact me at milly@millygardendesign.com.

7. Contact

If you have any questions about this Privacy Policy or how I handle your data, please contact:

Milly Cuzner Charles Garden Design
Email: milly@millygardendesign.com
Location: Suffolk, England, United Kingdom